Sarah Custack
Sarah Custack facilitates strategic change. During her 20 years of applying the Toyota Production System in the automotive industry, Sarah improved safety, quality, delivery, cost and morale for bottom-line results. A natural problem solver and strategist, she firmly believes in the competitive advantages gained through strategic planning and continuous improvement.
She has worked extensively with executives and cross-functional teams to successfully improve the bottom line, solving problems with a scientific and consultative approach. With a keen eye on both financial and organizational impacts, improvements are tracked and reviewed thoroughly as implemented. Additionally, Sarah has a deep network of talented professionals with whom she partners on large scale projects.
She has worked extensively with executives and cross-functional teams to successfully improve the bottom line, solving problems with a scientific and consultative approach. With a keen eye on both financial and organizational impacts, improvements are tracked and reviewed thoroughly as implemented. Additionally, Sarah has a deep network of talented professionals with whom she partners on large scale projects.
Mission
Sarah Custack facilitates strategic change to improve performance with breakthrough results.
Beliefs
People are an organization’s most valuable resource.
Collaboration and teamwork are critical to organizational success.
Strategic execution and balanced scorecards improve performance.
People and processes must be continuously developed to improve.
Exceptional customer service positively impacts the bottom line.
Vision
Partnering with organizations committed to developing people to their full potential through
Education
Teambuilding
Problem Solving
Strategic Planning
Leadership Training
Continuous Improvement
Organizational Development
Endorsements
“As President and CEO of an international software developer and distributor (Xitron, Inc.), I hired Sarah Custack in June 2009 to facilitate Xitron's strategic planning activities. Sarah far exceeded my expectations. She rearranged her other scheduled activities in order to accomodate my company's high priority needs. She enthusiastically worked long hours prior to our meetings in order to be fully prepared, which she was.
Sarah did an outstanding job working with our associates to develop a meaningful, measurable plan for managing our business through a period of change. And she worked wonderfully and very professionally with me on a one-on-one guidance basis.
Sarah is solid, professional, competent and great to work with. I will rehire Sarah next time we have a need for consulting services specifically related to quality, operational efficiency, organizational effectiveness and ongoing project scorecarding. I endorse her and highly recommend her to others seeking qualified, professional consulting services.” - Mark Eisenschenk, President & CEO, Xitron Inc.